This is an opportunity to join a well-established family office and team which is growing rapidly. We are seeking a Paraplanner to provide an efficient administrative support function to Advisers. In this role you will be allocated a portfolio of clients to assist with processing transactions, dealing with clients directly, looking after accounts and support in basic financial planning.
Duties & Responsibilities
Key Responsibilities:
Financial Planning support
Formulate effective financial plan documents and/or risk management documents, in-line with the strategy as outlined by the adviser, and the customer’s needs, objectives and risk tolerance. All documents must meet compliance requirements and the relevant legislation, and comply with the company standard documents, policies and procedures.
Prepare statement of advice documentation as required.
Review customer portfolio review reports in conjunction with changes in customer circumstances and investments and general market movement, as outlined in the sales and service process. Ensure report is accurate and that investment strategy is meeting customer’s objectives. Ensure customer is kept well informed and that all necessary actions are recommended and where necessary undertaken.
Review customers risk coverage in conjunction with changes in customer circumstances and risk management needs, product offerings available, and changes in product provider rates. Ensure customer is kept well informed and that all necessary actions are recommended and where necessary undertaken
Prepare statement of advice documentation as required
Ensure the accurate production of all customer portfolio review documentation and reports in line with the practices service model
Customer Service
Team management
Administration
Client Relationship Management
Gather Policy information
Compile a summary of information
Research product information
Handling and solving of client enquiries
Handling of new application and quotations
Diary management
Reporting of new business statistics
Preparation of insure review appointments
Maintaining CRM systems
Requirements
BCom (Finance / Business Finance / Investments / Financial Planning Law / Financial Sciences or Investment Management or BCom (Economics)
Regulatory Exam for Representatives passed (RE5)
Relevant work experience within the financial industry
Proficient in both spoken and written English and at least one other of the official South African languages
Computer literacy (MS Office)
Competencies
Client centric
Communication and interpersonal skills
Attention to detail
Problem solving
Analytical skills
Organising and planning
Ability to operate independently
Resilience
Recommendation:
Progress with CFP and/or Postgraduate Diploma in Financial Planning
