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Junior Paraplanner (Graduate)

Helderberg Personnel
Full-time
On-site
Paarl, South Africa

Paarl - This is an opportunity to join a well-established family office that is growing rapidly. We are looking for a recent graduate to join our team as a Junior Paraplanner, providing administrative and entry-level paraplanning support to Financial Advisers.
You will be allocated a small portfolio of clients and will assist with client queries, processing transactions, maintaining records, and supporting the preparation of basic financial planning documentation — with guidance and mentorship from senior team members.

Key Responsibilities


Paraplanning Support (Junior Level)

  • Assist with compiling information needed for financial plans and risk recommendations
  • Draft and format basic financial planning and/or risk documents based on adviser instructions and templates
  • Support the preparation of Statement of Advice documentation (where required), using company templates and compliance guidelines
  • Assist with customer portfolio review packs and reports by checking data accuracy and updating standard sections
  • Help review customer risk cover information and gather updated details for adviser review

Client Service & Relationship Support

  • Handle routine client enquiries professionally and escalate complex issues where needed
  • Assist with quotations, new applications, and follow-ups with product providers
  • Request, collect and capture policy and account information accurately
  • Maintain client records and CRM notes to ensure information is complete and up to date

Administration & Team Support

  • Diary and appointment coordination (e.g., annual review preparation)
  • Compile summaries of client information for adviser meetings
  • Update CRM systems and assist with reporting (e.g., new business statistics)
  • General admin support to advisers and the paraplanning team

 Minimum Requirements

  • Completed BCom (Finance / Business Finance / Investments / Financial Planning / Economics / Financial Sciences / Investment Management or similar).
  • Strong computer literacy (MS Office: Excel, Word, Outlook).
  • Excellent written and spoken English, plus at least one other South African official language.
  • Strong attention to detail and willingness to learn.

Advantageous (Not Required)

  • RE5 passed (or willingness to work toward completing it within an agreed timeframe).
  • Any internship/part-time experience in financial services, insurance, investments, or administration.

Competencies

  • Client-centric and professional
  • Clear communication and strong interpersonal skills
  • Organised and able to manage deadlines
  • Good analytical and problem-solving ability
  • High attention to detail
  • Resilient and eager to learn and grow

Development Path (Recommended)

  • Growth toward CFP and/or a Postgraduate Diploma in Financial Planning.