Bill Pay & Cash Administration Specialist

Pitcairn’s innovative Shared Single Family Office™ model provides unparalleled service to wealthy families and other family offices. Since the firm’s founding in 1923, Pitcairn has helped ultra-high-net-worth families and its members navigate the individual, interpersonal, and institutional challenges that come with wealth. We understand multigenerational family wealth in a way that few other wealth advisory firms do. Our comprehensive family office services include investment advisory, tax, trust and estate planning, risk management, philanthropy, household-level financial services as well as family education and family governance support.   

PRIMARY FUNCTION

The Bill Pay & Cash Administration Specialist will perform bill payment services for all family office clients as part of our Operations Team. Provide cash processing services such as wires, ACH deposits and checks. Maintain client account information in multiple systems.  

RESPONSIBILITIES

• Perform all aspects of the bill pay function, including entering invoices into enterprise system according to department policies and deadlines. 
• Identify errors or discrepancies before processing. Keep team leader and manager informed of any potential issues.
• Review all invoices for appropriate documentation and approval prior to payment.
• Maintain files and documentation thoroughly and accurately, in accordance with departmental procedures.
• Scan, photocopy, and file all invoices and payments. 
• Maintain a procedure manual of bill pay tasks as a guide for backup assistance when such assistance becomes necessary.
• Perform cash management function, including processing wires, ACH, and checks, as needed.
• Communicate professionally and succinctly with management, peers, representatives of other departments, and a variety of external organizations in connection with client transactions.
• Perform other duties as assigned for the efficient operation of the department.

EDUCATION/EXPERIENCE  

• Bachelor’s degree or 4 to 6 years moderate experience in back-office operations/administration of the securities processing or banking industries 
• Computer literate and has a working familiarity with Microsoft products or other financial software applications 
• Experience in Bill.com and/or Fidelity preferred. 

DESIRABLE ATTRIBUTES

• Strong work ethic, professional image, and effective written and verbal communication skills 
• Excellent organizational and time management skills 
• Ability to work independently and collaborate with team members in a fast-paced environment with an emphasis on accuracy and timeliness. 

Pitcairn is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to their race, color, religion, ancestry, national origin, sex, gender identity, sexual orientation, age, disability, marital status, domestic partner status, status as a parent or medical condition. Pitcairn complies with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. As an investment advisor, employees of Pitcairn may be subject to certain limitations on personal investment activities.