TFO Family Office Partners, a full-service family office located in Phoenix, Arizona, is looking to expand our team. Since our formation in 2011, we have seen growth in both the number of client families we serve and the number of talented employees we need to serve them effectively. We are seeking an experienced IT Manager with a proven track record of supporting a growing company’s IT infrastructure.
Duties & Responsibilities
- Manage our outsourced IT provider Venn to ensure technical issues are resolved quickly and effectively – participate in bi-weekly calls
- IT focused strategic, planning, project management, developing tech, identifying new tools, implementation teams, etc.
- Collaborate and advise on AI initiatives where applicable
- Manage all technology vendors, some of which include:
- Venn
- Zoom
- Keeper
- Adobe licensing
- ShareFile
- RightSignature
- Salesforce management
- License and user set-up
- Data loader responsibilities
- Processes & Task setup and maintenance (links, process flows, instructions, etc.)
- New Hire IT Set Up – Venn/Workspace profiles, laptop set up, phone, update distribution lists & directories, etc.
- New Hire IT Onboarding & Training
- Internal IT Training, Monthly All Staff, “Tech Talks”, Lunch & Learns, Newsletter Tips & Tricks, etc.
- Manage KnowB4 (Cybersecurity) training
- Manage network firewall and switches with support from our IT provider – Guest Wi-Fi network splash page connectivity and updates (Unifi)
- Oversee IT set up and connectivity in conference rooms, screen displays, consoles, conference phones, etc.
- Manage tech processes & protocols documentation
- IT Inventory ordering and management (Dell)
- Oversight of onsite server room
- Lead recurring Technology Committee meetings
- Email signature manager
- Spam filter maintenance, updates, and follow-up
Qualifications
- Bachelor’s Degree required
- 5+ years of experience
- Excellent communication and listening skills
- Ability to work well in a fast-paced, team-oriented environment
- Superior organizational skills and ability to multi-task
About TFO Family Office Partners
TFO’s mission is Empowering Families to Succeed by Connecting Wealth and Purpose®. Our pursuit of this mission is driven by five firm values: Care, Simplify, Help More, Play and Do The Right Thing.
We are committed to providing a challenging, rewarding, and most importantly, fun environment for our team members. We believe creating an enjoyable work environment for our employees allows them to give their best efforts each day to help our clients connect wealth and purpose.
TFO offers a competitive compensation and benefits package commensurate with qualifications and experience. Interested applicants should email their cover letter & resume to careers@tfofamilyoffice.com.