Family Personal Assistant

Position Details

• Title: Full-Time Live-Out Family Assistant
• Schedule: Monday–Friday, 8:30 AM–6:30 PM (with availability outside of regular hours for urgent matters)
• Salary: $40–$50 per hour, depending on experience
• Start Date: Flexible / ASAP
• Relocation: No – local NYC candidates preferred

About the Family

An ultra-high-net-worth private family based in Manhattan, New York is seeking an exceptional Family Assistant to provide dedicated personal and administrative support to their 95-year-old matriarch. The principal leads a very active social, philanthropic, and cultural lifestyle and spends approximately six months per year outside of New York, rotating between New York City, Nantucket, and Palm Beach.

This is a highly trusted, personality-driven role suited for someone who is compassionate, kind, patient, and discreet, and who takes pride in providing seamless, thoughtful support. The right candidate will act as a steady, professional presence and an extension of the principal, ensuring her daily life runs smoothly while offering companionship and consistency.

• Children: Adult children
• Home: Private Manhattan residence
• Household Staff: Aide, housekeeper, additional household staff, and a family office team in place

Responsibilities

• Serve as a personal administrative assistant to the principal
• Provide oversight of household administrative services
• Manage and maintain a complex personal calendar across multiple residences
• Schedule and coordinate appointments, including medical, social, cultural, and board-related engagements
• Accompany the principal to medical appointments, take detailed notes, and follow up as needed
• Coordinate extensive personal travel arrangements and prepare detailed itineraries
• Travel with the principal as needed, including the possibility of flying to Palm Beach at least once per month
• Act as a liaison with family office staff regarding property management, bill pay, and vendor relationships
• Oversee household staff scheduling and timesheet tracking
• Schedule and manage independent contractors, repairs, and maintenance
• Work both within the personal residence and offsite as needed
• Be available outside of standard work hours to address urgent matters
• Assist with special projects as assigned
• Provide companionship and emotional support; this role is part caregiver, part assistant, part trusted presence

Ideal Candidate & Personality

The ideal candidate is warm, calm, highly organized, and service-oriented, with impeccable judgment and emotional intelligence. They are patient, adaptable, and understand that each day may look different. This individual enjoys working closely with an elderly principal and takes pride in building a trusted, respectful, and long-term relationship.

This position is well-suited for someone who thrives in a role built on discretion, loyalty, and consistency and who values being part of a close-knit support team. There is potential for long-term growth within the family office.

Requirements

• 10+ years of experience as a Personal Assistant or Senior Administrative Assistant supporting high-level individuals
• Prior experience working with high-net-worth or ultra-high-net-worth families is a strong plus
• Experience supporting elderly principals is a plus
• High level of discretion, professionalism, and sound judgment
• Excellent organizational, multitasking, and communication skills
• Comfortable using Mac computers (family office uses Macs); does not need to be highly technical but must be a quick learner
• Working knowledge of Microsoft Outlook, Word, and Excel
• Ability to collaborate effectively with family office and IT personnel
• Legal authorization to work in the United States
• Excellent, verifiable references