Job Summary
We are seeking a Data Science Manager & Head of Recommendations and Personalization to lead the development of intelligent, data-driven client experiences across our digital platforms. You will spearhead the design and implementation of machine learning models for personalized investment recommendations, content targeting, and client engagement optimization.
This is a high-impact role for a strategic data leader who thrives in a fast-paced environment and has experience building and scaling personalization systems—ideally in fintech, digital wealth, or consumer platforms.
Key Responsibilities:
Strategy & Leadership
- Define the personalization and recommendation strategy aligned with business goals and client experience vision.
- Lead, mentor, and grow a team of data scientists and machine learning engineers.
- Collaborate cross-functionally with product, marketing, engineering, and commercial teams to embed data-driven personalization across all client touchpoints.
Data Science & Modeling
- Design, build, and deploy ML/AI models for:
- Personalized investment recommendations
- Smart content curation
- Behavioral and predictive analytics
- Funnel optimization and conversion predictions
- Drive experimentation and continuous model performance improvement using A/B testing and data validation techniques.
- Ensure model explainability, fairness, and compliance with relevant data privacy regulations.
Personalization Infrastructure
- Architect and oversee the personalization engine powering mobile, web, and CRM systems.
- Implement real-time data processing pipelines for adaptive personalization.
- Collaborate with data engineering to ensure scalable, high-quality data infrastructure and feature pipelines.
Client-Centric Data Insights
- Translate data into actionable insights to inform client segmentation, lifecycle management, and journey personalization.
- Develop dashboards and KPIs to measure impact of personalization initiatives on user engagement and business outcomes.
Key Attributes & Competencies
- Strong product sense with a deep understanding of client behavior in digital financial services.
- A passion for using data to improve lives and decision-making for HNW individuals.
- Strategic and hands-on: able to drive vision and execute technical implementation.
- Collaborative leadership and stakeholder communication skills.
- Highly analytical with strong attention to detail and data integrity.
Qualifications
- Master’s or PhD in Data Science, Machine Learning, Computer Science, or related field.
- 6+ years of experience in applied data science, with 2+ years in a leadership or managerial role.
- Proven experience developing personalization and recommendation systems at scale.
- Proficiency in Python, SQL, and machine learning libraries (e.g., scikit-learn, TensorFlow, PyTorch).
- Experience with data platforms such as Databricks, AWS/GCP/Azure, and real-time data systems (e.g., Kafka).
- Background in fintech, wealth management, or e-commerce personalization is a strong plus