Stonehage Fleming is a multi-family office, providing a range of services from long-term strategic planning and investments to day-to-day advice and administration to over 250 families of substantial wealth. The Group employs over 980 people across 14 geographies.
JOB SUMMARY
The individual will assist with the management of a number of clients within the Investment Management department. The client book consists predominantly of large inter-generational UK families and their complex financial requirements. The individual will support the team with a wide variety of tasks, including responding to client queries, new account set ups, implementation of clients’ investment strategies and day-to-day administration. The role holds responsibility for regular communication with clients, their advisers and other third parties.
The successful candidate will be responsible for a wide variety of client relationship related tasks, ensuring that all duties are completed accurately and delivered with high quality, in a timely manner. This is an excellent opportunity for a motivated individual to gain exposure to client management and investment processes within a supportive and professional team.
MAIN DUTIES & RESPONSIBILITIES
Investment processes
Assist the CRMs in initiating, monitoring and completing portfolio tradesAttend regular investment team meetings and internal updatesTreasury related tasks – co-ordinating payments, deposits and FX transactionsReview clients’ investment objectives and restrictionsImplementation of clients’ investment strategyAttending client meetings with the CRMs, including meeting preparation and follow up
Client management support
Client management support
Assist the CRMs with timely, accurate and professional responses to client queries and requests (including periodic reporting and liaising with third party advisers)Facilitate client on-boarding, account set up and amendmentsBe a collaborative part of the wider team of Client Relationship AssistantsAssist with preparation and paperwork for client meetings and investment reviewsAttend client meetings and follow up on action pointsEnsure that necessary client documentation is held and up to dateAssist with ad-hoc projects where possible (service offering, processes etc)REQUIREMENTS
QUALIFICATIONS AND EXPERIENCE
- Degree level or equivalent
- Minimum 1 years’ experience in relevant/similar industry
- Level 4 investment competency desirable, but not essential
SKILLS AND COMPETENCIES
- Strong organisational and MS Office skills (particularly Excel and Powerpoint) essential
- High attention to detail, accuracy and efficiency
- Excellent communication skills, written and verbal
- Analytical with excellent numeracy skills
- Enjoys problem solving (considering options and wider consequences of decisions to be made)
- Ability to use initiative and work independently, prioritising tasks in a flexible environment
- Desire to broaden knowledge