Client Account Administrator - Family Office

Locations Available: This role can either be based in NYC or Boston (hybrid)

We are seeking a Client Account Administrator to be dedicated to Family Office and larger clients ($25 million AUM & above).

The Client Account Administrator will be responsible for the following duties:

• Maintain comprehensive and up-to-date records of all investment data across client portfolios in Addepar and other platforms; ensure data integrity and consistency across multiple clients and investment vehicles
• Add new clients, their accounts, and investments to Addepar. Utilize Addepar platform daily to track, analyze, and reconcile investment positions and performance metrics
• Prepare regular investment reports and summaries for internal review and client presentations.
• Collaborate with team members to provide exceptional client service and ensure timely communication
• Opening new client accounts (including completing complex forms, leveraging DocuSign to collect signatures, & utilizing custodian-specific tools to upload new account/transfer of assets forms to custodian). Fill subscription documents. Maintain strong client communication throughout these processes.
• Responding to client inquiries on the phone, email, or in-person
• Regular coordination & correspondence with the client's team & related professionals (legal, tax, etc.)
• Preparing client presentation materials for meetings
• Creating and uploading monthly and quarterly client statements

Essential Knowledge, Skills & Experience:

• 5 + years of related work experience is preferred
• Completion of a bachelor's degree in business, finance, or another related field; or equivalent years of work experience
• Demonstrate strong attention to detail, organizational skills, and proficiency with Addepar, Orion and other platforms
• Outstanding oral and written communication skills
• Computer literacy (superior skills with Excel, Word, PowerPoint)
• Familiarity with Salesforce, eMoney,& Orion a plus
• Familiarity with financial industry including general knowledge of investment terminology
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams, etc.), Addepar, and other software used to conduct business operations
• Maintain a positive, solutions focused attitude
• Be intellectually curious, respectful, and kind throughout all dimensions of the workplace
• Ability to use good judgement and always keep client information confidential
• Deliver consistent excellent customer service to internal and external customers, colleagues, and management

F.L.Putnam is an equal opportunity employer. We are committed to promoting an inclusive environment in service to one another and our clients. We do all of this with kindness, empathy, and respect for one another.